ALTERNATIVES
Ava vs Moneypenny: AI at a fraction of the cost
Moneypenny uses human receptionists who answer in your business name. That means set-up time, shift handovers, and per-call pricing that scales up fast. Ava is an AI receptionist that's live 24/7 with no per-call charges, no sick days, and a 48-hour setup.
FEATURE COMPARISON
| Feature | Ava | Moneypenny |
|---|---|---|
| 24/7 availability | Limited out-of-hours coverage | |
| Per-call charges | Flat monthly fee | Per-call pricing adds up |
| Setup time | 48 hours | 1–2 weeks |
| Calendar integration | Limited | |
| WhatsApp follow-ups | ||
| AI outbound calling | ||
| Instant quote delivery | ||
| UK-based team |
Common questions
Is Ava as good as a human receptionist?
Ava is consistent, never off-shift, and trained on your exact business. It doesn't improvise the way a human would, but it also never puts a caller on hold or misses a detail. Most clients find it handles 90% of calls without escalation.
Can I switch from Moneypenny to Ava easily?
Yes. We port your call routing in under 48 hours. You keep your number. Most clients are live before their Moneypenny notice period ends.
What happens on very complex calls?
Ava captures the caller's details and escalates to you by SMS immediately. No call falls through the cracks.
