AI Receptionist for lock upgrade and security assessment services
Security upgrades start with a call. Be there when homeowners are ready to act.
The problem
A homeowner has just had a neighbour burgled. They're scared. They want to upgrade their locks today. They call three locksmiths. The one that answers, sounds knowledgeable, and books the survey wins the job — and everything that follows.
What Ava does
Ava answers every security upgrade enquiry, explains British Standard locks, multi-point systems, and smart lock options in plain terms, and books the home security survey — converting fear-driven motivation into confirmed upgrade jobs.
A full home lock upgrade: £400–£1,500. A smart lock and alarm integration: £800–£3,000. Post-burglary security surveys convert at very high rates — capture every enquiry.
Hear it in action
This is what your callers hear.
- Hello, Secure Homes — how can I help?
- Our neighbour was burgled last night. I want to upgrade all our locks as soon as possible.
- I completely understand — let's get your home properly secured. Can I ask what type of front and back door you have? That helps us recommend the right locks straight away.
- Standard UPVC front door, wooden back door.
- Good — UPVC and wooden doors both have great options. I can book a security survey for tomorrow morning to assess and quote. Would that work?
Common questions
Everything you’re wondering.
Can Ava explain the difference between BS3621 and standard locks?
Yes. Ava explains British Standard requirements, why they matter for insurance, and what's typically recommended for different door and window types — in plain terms.
Can Ava handle enquiries about smart lock installation?
Yes. Ava explains smart lock options (Yale, Schlage, August), compatibility with existing doors, and installation requirements — booking a survey where assessment is needed.
Does Ava handle post-burglary security review enquiries?
Yes. Ava treats these calls with appropriate sensitivity, acknowledges the stressful event, and prioritises a prompt survey booking — often the same day where possible.
Can Ava quote for standard lock upgrades on the call?
Yes. For common upgrade types, Ava can give indicative pricing based on your rate card — setting expectations before the survey and reducing post-survey surprises.
Pricing
Ava pays for herself on call one.
A full home lock upgrade: £400–£1,500. A smart lock and alarm integration: £800–£3,000. Post-burglary security surveys convert at very high rates — capture every enquiry. Plans from £397/mo. One recovered job a month covers it — everything else is pure upside.
Book a 15-minute demo. See Ava handle a real lock upgrades & security assessments call — live.
No slides. No pitch. We dial in, run the scenario, and you see exactly what your customers will hear.
Start Ava →