AI Customer Reactivation
Wake your dormant database.
Ava re-engages your past buyers and stalled leads by SMS, WhatsApp, and voice — personalised win-back messages, real conversations, and follow-up appointments booked from contacts you already paid to win.
The problem
The leads you already paid for are going cold.
Past buyers who drifted off. Enquiries that never got a second call. Patients who haven't booked in two years. They're sitting in your database right now — already aware of you, already warm — and nobody's following up.
The maths
Winning them back costs a fraction.
It costs roughly five times more to win a new customer than to re-engage an old one. The trust is already there. Ava works the whole list at once — personalised, by SMS, WhatsApp, and voice — so the contacts you paid for once start paying you back.
How Ava works the list
Four jobs. One contact at a time.
Ava handles the whole win-back from end to end — sorting, writing, talking, and tidying — so you don't touch a spreadsheet.
She segments your database.
Ava reads last purchase, last contact, and past behaviour, then sorts every dormant contact into who's worth waking first. The contacts most likely to come back get reached first.
Prioritised, not blastedShe personalises every message.
No mass template. Ava builds each win-back message around what that person bought, when they went quiet, and the offer most likely to bring them back.
Tailored to each contactShe has the conversation.
Ava reaches out by SMS, WhatsApp, or voice, handles the back-and-forth, answers the obvious questions, and books the follow-up appointment when someone's ready.
SMS · WhatsApp · VoiceShe cleans as she goes.
Wrong numbers, dead contacts, and opt-outs get filtered out the moment Ava finds them. Your list gets smaller, cleaner, and more honest with every run.
Self-cleaning databaseHow it works
From cold list to booked back in.
You hand over the database and approve the scripts. Ava does the reaching out, the talking, and the booking.
Upload your database
Export your past buyers, inactive accounts, and old leads — a CSV is plenty. Ava reads the history and tells you who's worth waking.
We build the win-back scripts
We write the outreach with you — the offer, the tone, the channels. You approve every line before a single message goes out.
Ava reaches out and books
Ava works through the list across SMS, WhatsApp, and voice, holds the conversation, and books the follow-up appointment when someone bites.
Review everything in your dashboard
Every reply, every booking, every cleaned contact lands in one place. You see exactly who came back and what it took.
Cheaper than new acquisition
Re-engaging beats cold outreach
Works your whole list at once
Hundreds or thousands of contacts
SMS · WhatsApp · Voice
Ava picks the right channel
Self-cleaning database
Dead contacts filtered as she goes
Questions
The bits worth checking first.
Complete the suite
Reactivation wakes the list. Ava works the rest.
Reactivation wakes the list. The Sales Agent works it live. The Receptionist catches everyone who calls back. Run the three together and nothing falls through.
Put your old database to work.
Send us your list and the offer you want to make. We'll show you who Ava can reach, how she'll word it, and what it takes to get your dormant contacts booking again.
Start the conversation