Ava books the MOT slot. You do the work. Neither of you misses a job.

The DVSA maximum MOT fee is £54.85; most garages charge £30–£55 in practice. A full service runs £150–£350 and an interim service £75–£150. Most drivers need both an annual MOT and at least one service per year, plus unplanned repairs. UK drivers spend an average of £800–£1,200 on vehicle maintenance per year (Autohome, June 2026). A trusted garage typically retains that customer for 3–5 years.

Service advisors and mechanics are on the workshop floor or with a customer at the desk — exactly when the phone rings. During busy periods, calls stack up and some go unanswered. Those callers typically don't ring back; they ring the next garage on the list.

Yes. Ava is trained on your garage's services, your opening hours, and your booking process. She handles MOT bookings, service enquiries, and tyre appointments — and passes the vehicle details through to your team so the booking is ready to confirm. She does not quote repair prices or give mechanical advice.

Ava handles inbound calls. She captures every new booking enquiry that comes in. Outbound MOT reminders are a separate service — contact us if that is something you want to discuss.

Ava answers them. Drivers searching for an MOT slot or checking availability outside workshop hours get a real response, a captured booking request, and a confirmation that your team will be in touch — rather than a voicemail that may not be returned.

48 hours from go-ahead. We configure Ava around your services, your booking system, and your team's workflow. Fill in a short brief and Ava is live by the end of the week.