AI Receptionist for conveyancing solicitors
The conveyancing instruction goes to the solicitor who picks up first.
The problem
A first-time buyer has just had an offer accepted. They need a conveyancer — now. Their estate agent has given them three names. They call all three. The one that answers immediately, sounds competent, and books the onboarding call gets the instruction.
What Ava does
Ava answers every conveyancing enquiry, captures whether it's a sale, purchase, or remortgage, the property value and chain position, and books the onboarding call — winning the instruction before your competitors call back.
A residential conveyancing instruction is worth £1,200–£3,000. Miss five per week and that's £6,000–£15,000 in fees lost — every week.
Hear it in action
This is what your callers hear.
- Good morning, Meridian Solicitors — how can I help?
- Hi, I've just had an offer accepted on a house and I need a conveyancer.
- Congratulations — exciting news. Is this a purchase only or do you have a property to sell as well?
- Just a purchase. It's a leasehold flat, £320,000.
- Perfect — we handle leasehold very regularly. I can book a quick onboarding call with one of our conveyancers so they can run through the next steps with you. Are you free this afternoon or tomorrow morning?
Common questions
Everything you’re wondering.
Can Ava capture the details needed to issue a conveyancing quote?
Yes. Ava captures property value, transaction type (freehold/leasehold, sale/purchase/remortgage), chain position, and target completion date — so your fee earner can issue a quote immediately.
Can Ava handle referral calls from estate agents?
Yes. Ava captures the referring agent's name and branch, the client's details, and the property particulars — so your team can follow up with both the client and the agent relationship seamlessly.
Does Ava handle both residential and commercial conveyancing enquiries?
Yes. Ava routes commercial property enquiries to your commercial team with appropriate preliminary questions about the transaction type and value.
Can Ava help with client ID and AML compliance onboarding?
Post-instruction, Ava can send automated messages prompting clients to complete ID verification via your preferred platform — reducing delays at the start of the matter.
Pricing
Ava pays for herself on call one.
A residential conveyancing instruction is worth £1,200–£3,000. Miss five per week and that's £6,000–£15,000 in fees lost — every week. Plans from £397/mo. One recovered job a month covers it — everything else is pure upside.
Book a 15-minute demo. See Ava handle a real conveyancing call — live.
No slides. No pitch. We dial in, run the scenario, and you see exactly what your customers will hear.
Start Ava →