AI Receptionist for occupational health practices
Employers need occupational health fast. Be the provider that answers.
The problem
An HR manager calls to arrange a fit-for-work assessment for an employee returning after long-term absence. They need a report within the week. Three OH providers are on their approved list. The first to answer and book gets the referral — and all future referrals from that company.
What Ava does
Ava handles OH referral calls professionally, captures the employer name, employee role, absence reason, report requirement, and deadline — booking the assessment and confirming the report turnaround time so HR can action immediately.
A corporate OH account provides £10,000–£80,000/year in referrals. First-contact quality determines whether HR keeps calling you — or moves to the next provider on their list.
Hear it in action
This is what your callers hear.
- Good morning, Occupational Health Direct — how can I help?
- Hi, I'm HR at a logistics company. We need a fitness for work assessment for an employee returning after 6 months off with depression.
- Of course. Can I take the company name, the employee's job role, and whether you need a written report or a verbal assessment first?
- Written report please. I'm at Meridian Logistics.
- I can book an assessment within 3 working days and have the report to you within 5 — does that work for your timeline?
Common questions
Everything you’re wondering.
Can Ava handle calls from HR teams making OH referrals?
Yes. Ava captures employer name, employee reference, absence duration, presenting condition, and report requirements — giving your OH clinician a complete referral brief.
What about management referral vs self-referral calls?
Ava identifies the referral route and asks appropriate questions for each — ensuring confidentiality is explained clearly for self-referrals while capturing management requirements for company referrals.
Can Ava handle calls about fit notes and return-to-work phased programmes?
Yes. Ava captures the employee's current capacity and workplace adjustments under consideration, routing to your OH adviser for a tailored recommendation.
Does Ava handle health surveillance programme enquiries?
Yes. Ava captures the industry, hazard type, and number of employees requiring surveillance — routing to your commercial OH team for programme design and quotation.
Pricing
Ava pays for herself on call one.
A corporate OH account provides £10,000–£80,000/year in referrals. First-contact quality determines whether HR keeps calling you — or moves to the next provider on their list. Plans from £397/mo. One recovered job a month covers it — everything else is pure upside.
More Private GP & Specialist Clinics sectors
Book a 15-minute demo. See Ava handle a real occupational health call — live.
No slides. No pitch. We dial in, run the scenario, and you see exactly what your customers will hear.
Start Ava →