AI Receptionist for private GP practices
Private GP patients expect to be seen today. Answer when they call.
The problem
A busy professional calls at 8:05am wanting to see a GP today. They've chosen private specifically to avoid waiting. If your phone isn't answered immediately, they Google another clinic and book there in 90 seconds.
What Ava does
Ava answers instantly, confirms same-day or next-day availability, captures the presenting complaint, and books the appointment — delivering the frictionless experience private patients pay a premium for.
A private GP appointment is £150–£300. A retained private patient visits 4–6 times/year and refers colleagues. Lifetime value: £3,000–£8,000.
Hear it in action
This is what your callers hear.
- Good morning, Harley Street Medical — how can I help?
- I need to see a GP today if possible. I've had a chest pain since this morning.
- Of course — given the symptom, I want to get you seen quickly. I have 10:30am and 12pm available today. Which works?
- 10:30 please.
- Booked. Dr Patel will see you at 10:30. Can I confirm your name and date of birth?
Common questions
Everything you’re wondering.
Can Ava book same-day GP appointments?
Yes. Ava checks your live availability and offers same-day slots — giving private patients the immediacy they expect and pay for.
What presenting complaint information does Ava capture?
Symptom type, duration, severity, and any relevant history — giving your GP a pre-consult brief so the appointment time is spent on clinical care, not admin.
Can Ava handle calls about referrals and specialist letters?
Yes. Ava captures the referral request and routes to your GP's admin team — managing the referral pathway without occupying clinical time.
Does Ava handle private prescription requests?
Yes. Ava captures the medication, last prescription date, and prescribing GP, and routes to your prescription team for processing.
Pricing
Ava pays for herself on call one.
A private GP appointment is £150–£300. A retained private patient visits 4–6 times/year and refers colleagues. Lifetime value: £3,000–£8,000. Plans from £397/mo. One recovered job a month covers it — everything else is pure upside.
More Private GP & Specialist Clinics sectors
Book a 15-minute demo. See Ava handle a real private general practice call — live.
No slides. No pitch. We dial in, run the scenario, and you see exactly what your customers will hear.
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