AI Receptionist for 24/7 emergency plumbing
3am. Burst pipe. They Google. They call. You answer — or your competitor does.
The problem
A pipe bursts behind a kitchen wall at 1:30am. Water is spreading across the floor. The homeowner calls three plumbers. One rings out. One goes to voicemail. One answers. That one gets a £600 job and a loyal customer for life.
What Ava does
Ava answers every emergency call instantly — day, night, bank holiday. Captures the fault type, postcode, and whether the water is isolated, then dispatches your on-call plumber with a full job summary before they've left the van.
Emergency plumbing call-outs average £350–£900. Miss five a week and that's £2,000+ in emergency revenue lost — every single week.
Hear it in action
This is what your callers hear.
- Hi, you've reached FlowFix — emergency line. What's happened?
- There's water pouring through my kitchen ceiling, I think a pipe's gone.
- Okay — first, do you know where your stopcock is? Let's get the water off while I get an engineer to you.
- I found it, it's off now.
- Perfect. Can I take your postcode? I'm dispatching our on-call plumber now — they'll call you within 10 minutes.
Common questions
Everything you’re wondering.
Does Ava really answer at 3am?
Yes — Ava is software. It has no shift patterns, no sleep, and no sick days. Every call at any hour gets an immediate, professional response.
What information does Ava capture in an emergency plumbing call?
Postcode, nature of the fault (burst pipe, leak, blockage, no hot water), whether the water has been isolated at the stopcock, and any vulnerable occupants — so your plumber arrives briefed.
Can Ava provide first-aid guidance while the engineer is en route?
Yes. Ava can guide callers to locate and turn off the stopcock, reducing damage before your plumber arrives.
Can Ava tell callers your emergency call-out rate?
Yes. You provide your out-of-hours pricing and Ava communicates it clearly upfront — reducing disputes on arrival and ensuring callers are committed before you dispatch.
Pricing
Ava pays for herself on call one.
Emergency plumbing call-outs average £350–£900. Miss five a week and that's £2,000+ in emergency revenue lost — every single week. Plans from £397/mo. One recovered job a month covers it — everything else is pure upside.
Book a 15-minute demo. See Ava handle a real 24/7 emergency plumbing call — live.
No slides. No pitch. We dial in, run the scenario, and you see exactly what your customers will hear.
Start Ava →