AI Receptionist for boiler and plumbing combo businesses
Boiler and plumbing combined — one business, one AI, every call answered.
The problem
Your business does boilers and plumbing. So your phone rings for everything — emergency leaks, boiler breakdowns, bathroom quotes, annual services. When you're doing a boiler install, those other calls go unanswered.
What Ava does
Ava triages every call by type — emergency vs planned, boiler vs plumbing — routes urgent cases to your on-call team, books non-urgent appointments, and makes sure no job slips through the net regardless of what you're doing.
Boiler and plumbing businesses that miss 10 calls/day lose an estimated £3,500–£7,000/month in job revenue. Ava costs a fraction of that.
Hear it in action
This is what your callers hear.
- Hi, HeatWave Plumbing and Heating — how can I help?
- My boiler's making a banging noise and the pressure keeps dropping.
- That sounds like it could be a few things — possibly a pump issue or an airlock. Is it still producing hot water and heating at the moment?
- Yes but it's not great.
- Okay — this isn't an immediate emergency but I'd want to get an engineer to you today. Can I take your postcode and we'll get it booked in?
Common questions
Everything you’re wondering.
Can Ava triage between boiler emergencies and plumbing jobs?
Yes. Ava asks the right questions to classify each call — no heating, burst pipe, installation enquiry, service booking — and routes each to the right team or diary.
What about Gas Safe certificate and landlord safety check calls?
Ava captures the property address, number of appliances, tenancy status, and deadline — booking your Gas Safe engineer with everything they need.
Can Ava handle calls from landlords with multiple properties?
Yes. Ava records landlord details and cross-links properties, helping your team build a property portfolio view and flag recurring issues across a landlord's portfolio.
Does Ava handle parts and materials enquiries from trade callers?
Ava can capture parts enquiries and pass them to your trade desk, or direct trade callers to your preferred trade counter — keeping your main call flow focused on booked jobs.
Pricing
Ava pays for herself on call one.
Boiler and plumbing businesses that miss 10 calls/day lose an estimated £3,500–£7,000/month in job revenue. Ava costs a fraction of that. Plans from £397/mo. One recovered job a month covers it — everything else is pure upside.
Book a 15-minute demo. See Ava handle a real boiler & plumbing combos call — live.
No slides. No pitch. We dial in, run the scenario, and you see exactly what your customers will hear.
Start Ava →