AI Receptionist for leak detection specialists
Leak detection callers are urgent. They need an answer now.
The problem
A homeowner can hear water running inside a wall. Their insurance company has told them to get a leak detection survey. They're panicking. They call your number. If it goes to voicemail, they'll call someone who answers — even if that someone is less qualified.
What Ava does
Ava answers the leak detection enquiry, asks whether it's insurance-instructed or self-pay, confirms the property type and symptoms, and books your detection survey — with insurance reference numbers captured where relevant.
A leak detection survey is £300–£800. The remediation work that follows is £1,500–£8,000. Answer the first call, win the whole job.
Hear it in action
This is what your callers hear.
- Hello, AquaTrace Leak Detection — how can I help?
- Hi, my insurer has asked me to get a leak detection survey. There's water coming through my ground floor ceiling.
- Of course — we work with all major insurers. Can I take your claim reference number and the name of your insurer?
- It's Aviva, claim number AV-2024-88741.
- Got that. I can book a survey for tomorrow or Thursday — we'll send the report directly to Aviva once complete. Which day works for you?
Common questions
Everything you’re wondering.
Can Ava handle insurance-instructed leak detection calls?
Yes. Ava captures the insurer name, claim reference number, loss adjuster contact, and any deadlines — ensuring your team has everything needed to proceed without chasing paperwork.
What symptoms does Ava capture for leak detection enquiries?
Sound of running water, damp patches, rising damp meter readings, unexplained water bill increases, and ceiling staining — giving your surveyor a pre-diagnosis before arrival.
Can Ava explain the leak detection process to anxious callers?
Yes. Ava explains acoustic and thermal detection methods in plain terms, manages expectations around accuracy and access, and reassures callers about the non-destructive approach wherever possible.
What about out-of-hours leak emergencies?
Ava triages whether the leak is active and causing ongoing damage. Active leaks are escalated to your emergency line immediately; survey bookings are processed for the next working day.
Pricing
Ava pays for herself on call one.
A leak detection survey is £300–£800. The remediation work that follows is £1,500–£8,000. Answer the first call, win the whole job. Plans from £397/mo. One recovered job a month covers it — everything else is pure upside.
Book a 15-minute demo. See Ava handle a real leak detection call — live.
No slides. No pitch. We dial in, run the scenario, and you see exactly what your customers will hear.
Start Ava →