AI Receptionist for commercial plumbing businesses
Facilities managers don't wait. Commercial plumbing calls need an answer — now.
The problem
A facilities manager at a 200-person office has a burst water main. They have three plumbers on their approved contractor list. The one that answers first gets the callout — and probably the annual maintenance contract that follows.
What Ava does
Ava handles commercial plumbing enquiries professionally — capturing site size, access requirements, urgency, and SLA requirements — and routes the job to your commercial team immediately, with a summary that means they can respond like they've already read the brief.
A commercial plumbing maintenance contract is worth £5,000–£30,000/year. One answered emergency call can open the door to years of recurring revenue.
Hear it in action
This is what your callers hear.
- Good afternoon, Citywide Plumbing — commercial enquiries. How can I help?
- Hi — I'm the FM for a retail development in Canary Wharf. We've got a burst water main on the third floor.
- Understood — is the water isolated at the moment, or is there active flow?
- We've shut the zone off but it needs repairing urgently.
- I'm alerting our commercial emergency team now. Can I take the full site address and your direct number so they can call you in the next 10 minutes?
Common questions
Everything you’re wondering.
Can Ava handle calls from facilities managers and estate teams?
Yes. Ava speaks the language of commercial clients — SLAs, RAMS, PPM contracts, reactive maintenance, planned works programmes — and captures what your commercial estimator needs.
Does Ava handle multi-site commercial plumbing enquiries?
Yes. Ava records all site addresses, access notes, and contact details for multi-site clients — giving your commercial team a consolidated brief for each callout or tender.
Can Ava handle Legionella risk assessment enquiries?
Yes. Ava captures the property type, water system complexity, and compliance deadline — routing Legionella-specific calls to your specialist team with the required documentation checklist.
What happens to commercial emergency calls out of hours?
Ava escalates immediately to your commercial on-call operative, with full job details dispatched by SMS and email before they pick up the phone.
Pricing
Ava pays for herself on call one.
A commercial plumbing maintenance contract is worth £5,000–£30,000/year. One answered emergency call can open the door to years of recurring revenue. Plans from £397/mo. One recovered job a month covers it — everything else is pure upside.
Book a 15-minute demo. See Ava handle a real commercial plumbing call — live.
No slides. No pitch. We dial in, run the scenario, and you see exactly what your customers will hear.
Start Ava →