AI Receptionist for commercial HVAC contracts
Win more commercial HVAC maintenance contracts. Miss fewer calls.
The problem
A facilities manager calls to discuss a servicing contract for a 20-unit office block. They've called three HVAC companies. Two went to voicemail. You were the third call — but Ava made you sound like the best.
What Ava does
Ava handles commercial enquiries professionally — capturing site size, number of units, current contractor, contract renewal date, and budget range — then books a site visit with your commercial team. You arrive prepared. You close more contracts.
A commercial HVAC maintenance contract is worth £5,000–£50,000/year. One contract won pays for years of Ava.
Hear it in action
This is what your callers hear.
- Good afternoon, Apex HVAC — commercial enquiries. How can I help?
- Hi, I'm the facilities manager at a retail park. We've got 12 HVAC units across three buildings. Our current contract is up for renewal in two months.
- Perfect timing. Can I ask whether you're looking for planned preventive maintenance only, or reactive callouts as well?
- Both ideally, with a 4-hour response SLA.
- We can absolutely work to that. I'll book a site survey for our commercial director — can I take your name and the best time to visit the site?
Common questions
Everything you’re wondering.
Can Ava handle enquiries from facilities managers and procurement teams?
Yes. Ava is trained to speak the language of commercial clients — PPM contracts, reactive maintenance, SLA requirements, RAMS documentation — and captures the information your commercial team needs.
What qualifying questions does Ava ask commercial HVAC enquirers?
Number of units on site, property type (office, retail, industrial, healthcare), current contractor and contract end date, and whether they need reactive maintenance alongside planned PPM.
Can Ava handle calls from multiple sites within a commercial group?
Yes. Ava captures site-by-site details and consolidates them for your commercial estimator — making multi-site contract quotes straightforward.
What happens to commercial enquiries that come in outside office hours?
Ava captures all details and either schedules a callback for your commercial team's next working day, or — for emergency breakdowns — escalates to your on-call engineer immediately.
Pricing
Ava pays for herself on call one.
A commercial HVAC maintenance contract is worth £5,000–£50,000/year. One contract won pays for years of Ava. Plans from £397/mo. One recovered job a month covers it — everything else is pure upside.
Book a 15-minute demo. See Ava handle a real commercial hvac service contracts call — live.
No slides. No pitch. We dial in, run the scenario, and you see exactly what your customers will hear.
Start Ava →