AI Receptionist for plumbing and heating businesses
One number. Every plumbing and heating call. Always answered.
The problem
Your business does both plumbing and heating. So your phone rings for burst pipes, boiler services, bathroom installations, and power flushes — all day, all week. And when you're doing a power flush in a loft, you can't answer any of them.
What Ava does
Ava triages every call by type — emergency vs planned, plumbing vs heating — routes urgent jobs to your on-call team, books non-emergency appointments into your diary, and makes sure no enquiry falls through the cracks.
Plumbing and heating businesses lose an average of £2,000–£5,000/month to missed calls and voicemails that never get returned.
Hear it in action
This is what your callers hear.
- Hi, ProFlow Plumbing and Heating — how can I help?
- I've got a dripping tap that's driving me mad and I also need my boiler serviced. Can you do both?
- Absolutely — we handle both. I can book a combined visit so we get everything done in one go. Are you flexible on date, or do you need it before a specific time?
- Any day next week is fine.
- I have Tuesday afternoon available. I'll book that for you now and send a confirmation text.
Common questions
Everything you’re wondering.
Can Ava triage between emergency and non-emergency plumbing and heating calls?
Yes. Ava asks triage questions — is there water visible? Is the heating fully off? — and routes emergency calls to your on-call team while booking non-urgent jobs into your calendar.
Can Ava handle both plumbing and heating enquiries without confusion?
Yes. Ava is trained on your specific service list and routes each enquiry to the right team or diary — so your plumber doesn't get boiler calls and your heating engineer doesn't get drain jobs.
What about quote requests for bathroom or kitchen installations?
Ava captures the scope of work, number of bathrooms, rough budget, and preferred timeline — then books a site visit for your estimator without any back-and-forth.
Can Ava handle gas safety certificates and landlord compliance calls?
Yes. Ava captures the property address, number of appliances, and whether it's a domestic or commercial property — booking your Gas Safe engineer at the right time.
Pricing
Ava pays for herself on call one.
Plumbing and heating businesses lose an average of £2,000–£5,000/month to missed calls and voicemails that never get returned. Plans from £397/mo. One recovered job a month covers it — everything else is pure upside.
Book a 15-minute demo. See Ava handle a real plumbing & heating combined call — live.
No slides. No pitch. We dial in, run the scenario, and you see exactly what your customers will hear.
Start Ava →